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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Samantha Cao

Samantha Cao

August 15, 2025

5  out of  5
rating by Samantha Cao
"Patricia (Patty) is the best agent I've worked with at State Farm. She is super helpful, knowledgable, takes actions quickly and always thinks in the best interest of customers. I have had great experience with her."
We responded:
"Thank you, Samantha, for your kind review! Patty always strives to provide the best service to our customers and act in their best interest. Glad, your had a positive experience with her! :)"
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Angie Ruiz

August 12, 2025

5  out of  5
rating by Angie Ruiz
"Quick service. Patty has great customer service and friendly"
We responded:
"Thank you, Angie, for your positive review. Glad Patty was able to provide quick and great service!"
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Kimberly Alfaro

August 8, 2025

5  out of  5
rating by Kimberly Alfaro
"Everyone is extremely nice and welcoming!"
We responded:
"Thank you, Kimberly, for your positive review! We enjoy servicing you and your family for insurance needs. :)"
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Marla Clark

August 6, 2025

5  out of  5
rating by Marla Clark
"It seems as if they create a personal friendly experience with me. They listen carefully and show understanding for situations that may occur. I am really appreciative for the service they provide."
We responded:
"Thank you, Marla, for your thoughtful review! We always enjoy servicing you and your family! Thank you for being part of Yeri Chu State Farm! :)"
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Lourdes Quintana

May 27, 2025

5  out of  5
rating by Lourdes Quintana
"State Farm Agent in Chino are one of the most professional individuals to work with. Patty and Yeri are very knowledgeable, and their customer service is the best. Our family has been with them for years, and we would not have it any other way. I highly recommend State Farm for their customer service, professionalism and most importantly their competitive pricing."
We responded:
"Thank you, Lourdes, for your thoughtful review! We always enjoy servicing your insurance needs. Please let us know if you need anything else!"
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angel birrueta

May 25, 2025

5  out of  5
rating by angel birrueta
"Patty is an awesome state farm representative. Very informative. Thank you."
We responded:
"Thank you, Angel, for your positive review! Patty is awesome. :)"
Profile photo of Cindi Birrueta

Cindi Birrueta

May 25, 2025

5  out of  5
rating by Cindi Birrueta
"Patty is a very good representative who explains everything very thoroughly. Thank you Patty!"
We responded:
"Thank you, Cindi, for the positive renew! I'm glad, Patty was able to explain and answer all your questions. "
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Living the DL

May 25, 2025

5  out of  5
rating by Living the DL
"I got a better deal than expected, and the customer service I received was superb."
We responded:
"Thank you, for your positive review! I'm glad, we were able to provide a good deal! "
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Emmanuel Patterson

May 25, 2025

5  out of  5
rating by Emmanuel Patterson
"Excellent customer service."
We responded:
"Thank you, Emmanuel, for the positive review! :)"
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Jeff Gerhart

April 29, 2025

5  out of  5
rating by Jeff Gerhart
"Very efficient Insurance Office. All staff are capable but Patty is aces!"
We responded:
"Hi Jeff, thank you for your thoughtful review, and we love your horse! "
Profile photo of Daysi

Daysi

April 28, 2025

5  out of  5
rating by Daysi
"I had an amazing experience with a young lady named Patty. Her customer service was above and beyond! She helped me understand how coverages worked and was very patient with me. She answered all my questions and was very understanding. She was phenomenal! I will definitely be coming back!!!"
We responded:
"Thanks, Daysi! I'm glad Patty was a great help!"
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David Gonzalez

April 28, 2025

5  out of  5
rating by David Gonzalez
"My experience with State farm was absolutely across the board helpful they were very thorough and specific with my insurance needs with great service 👍"
We responded:
"Thank you, David, for your positive review! I'm glad, were able to help you find the right insurance for you!"
Profile photo of Nicholas Gonzalez

Nicholas Gonzalez

April 2, 2025

5  out of  5
rating by Nicholas Gonzalez
"Patty was real helpful in finding out how much my insurance was going to be for a brand new vehicle. Very easy to get back to and recommend."
We responded:
"Hi Nicholas, thank you for your review! I am glad, Patty was able to assist you with your new vehicle. Please let us know if you need further assistance. Thank you!"
Profile photo of Jodi Engisch

Jodi Engisch

April 1, 2025

5  out of  5
rating by Jodi Engisch
"Patricia is absolutely amazing, always answers all my questions and responds to emails quickly. She is the best!"
We responded:
"Hi Jodi! Thank you for your positive review! I'm glad, Patty was able to answer all your questions. We try our best to get back to our customers as promptly as possible. Please let us know if you need further assistance!"
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Adrianna vasquez

February 24, 2025

5  out of  5
rating by Adrianna vasquez
"Great customer service! I had the pleasure to work with Patty and she answered all questions and was very patient. Will definitely be recommending to friends and family."
We responded:
"Hi Adrianna, Thank you for your review. I'm glad you enjoyed working with Patty and she was able to answer all your questions! "
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anne ragasa

February 23, 2025

5  out of  5
rating by anne ragasa
"Excellent agent. I've already recommended Yeri to friends and family, and I wouldn't hesitate to do so again. If you're looking for an insurance agent who is trustworthy, knowledgeable, and dedicated to their clients, look no further than Yeri."
We responded:
"Hi Anna! Thank you for your warm review! Please don't hesitate to ask us if you have any questions about your insurance. We will always be here to assist you and your family!"
Profile photo of JB Dy-Ragos

JB Dy-Ragos

February 23, 2025

5  out of  5
rating by JB Dy-Ragos
"Yeri is a great and knowledgeable agent who I’ve known since even before she became a State Farm agent. She’s patient, friendly, and knowledgeable, making sure I understood all the details of various policy options without being rushed. She genuinely cares about her clients and isn’t out to just sign up new clients."
We responded:
"Thank you, JB! We appreciate your positive review! Your feedback means everything to us! "
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Chang Kwak

February 23, 2025

5  out of  5
rating by Chang Kwak
"Can't go wrong with Yeri. She is always responsive and helpful! Thank you always, Yeri :)"
We responded:
"Thank you, Chang! You can always reach out to me for any questions! We are here to help. "
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Yiming Zhao

February 23, 2025

5  out of  5
rating by Yiming Zhao
"Yeri and her team is a great duo. They know exactly what’s going on with my policies and always know how to help."
We responded:
"Thank you, Yiming! Patty and I try our best to be a good duo so we can assist our customer with best service. "
Profile photo of Bree Armendariz

Bree Armendariz

February 22, 2025

5  out of  5
rating by Bree Armendariz
"Patty helped me with figure out exactly what coverages I needed."
We responded:
"Thank you, Bree! I'm glad Patty was a great help im choosing your coverages. Please let us know if you need anything else. "
Profile photo of Tami Armendariz

Tami Armendariz

February 22, 2025

5  out of  5
rating by Tami Armendariz
"Appreciate her patience in explaining my coverages. Thank you Patty!!!"
We responded:
"Thank you, Tami! I'm glad Patty was able to explain all your coverages. Let us know if you have further questions. "
Profile photo of Abel Armendariz

Abel Armendariz

February 22, 2025

5  out of  5
rating by Abel Armendariz
"Patty Is amazing, she helped me understand my coverages."
We responded:
"Thank you, Abel! I'm glad Patty was able to help you understand your coverages. Please let us know if you have further questions."
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Reecespuff

February 22, 2025

5  out of  5
rating by Reecespuff
"Patty very nice and friendly and helpful with everything."
We responded:
"Hello! Thank you for your review. I'm glad Patty was able to help you with your insurance needs. "
Profile photo of Magdalena Gomez

Magdalena Gomez

February 21, 2025

5  out of  5
rating by Magdalena Gomez
"At this State Farm office Patty helped me out with my insurance need. She was very helpful, knowledgeable and had great professionalism."
We responded:
"Thank you, Magdalena! Patty takes pride on her professionalism and I'm glad she was able to help you with insurance needs. "
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jessica garcia

February 20, 2025

5  out of  5
rating by jessica garcia
"Thank you Patricia for provide the best service. Answered all of my questions very clearly. Highly recommend this office whos looking for a new car insurance."
We responded:
"Thank you, Jessica! I'm glad, Patty was able to answer all your questions! Thank you for your recommending our office! :)"