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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jessie Vasquez

December 7, 2025

5  out of  5
rating by Jessie Vasquez
"Yeri and Patty are phenomenal to say the least! They’ve helped us out so much with our insurance and negotiating the best help we can get based off our needs. Highly recommend going to them for insurance help!"
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Oscar Vasquez

December 6, 2025

5  out of  5
rating by Oscar Vasquez
"Patty & Yeri were very helpful and provided great customer service. I would highly recommend them to anyone who needs assistance."
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barbara sogamoso

November 5, 2025

5  out of  5
rating by barbara sogamoso
"Patty is awesome! She always takes great care of me. She takes time to explain and answers allllll of my questions."
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Linda Shih

November 5, 2025

5  out of  5
rating by Linda Shih
"My state farm agent Yeri and Patty provide excellent service helping me on my family insurance needs. They are the best!"
We responded:
"Thank you, Linda, for your review. It's always pleasure servicing you and your family. Please don't hesitate to call us for any questions. :)"
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G F

November 4, 2025

5  out of  5
rating by G F
"She’s been such a fantastically helpful insurance agent! Anytime I’ve ever needed assistance, ESPECIALLY concerning the stresses one needs insurance for, she’s been very helpful and patient with everything. I can’t recommend strongly enough!"
We responded:
"Hello, Thank you for your kind review. Patty and I strive to do our best to make it easy on our customers when it comes to insurance. It can be overwhelming and confusing. Let us know if you have any more questions. Thank you!"
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Charlene Fletcher

November 4, 2025

5  out of  5
rating by Charlene Fletcher
"I had a great experience today with State Farm Account Manager Patty Morales located in SoCal. She was incredibly helpful and patient in answering all my questions about travel and insurance coverage. I left the conversation feeling confident and well informed. It’s reassuring to know I have support like this when planning trips. Yeri Chu is my agent and she is very knowledgeable and extremely helpful as well. Highly recommend their service! Thank you 🤗"
We responded:
"Thank you, Charlene, for your thoughtful review. Patty and I always strive to provide great service and answer all questions. I am so thankful that you and your family trust us with your insurance needs. Please let us know if you have any more questions. Thank you!"
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ken tam

October 21, 2025

5  out of  5
rating by ken tam
"Super responsive, the team made coverage a breeze. The agent was fast, clear communicated answer all my questions."
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Victoria R.

September 5, 2025

5  out of  5
rating by Victoria R.
"The State Farm agent and her team are extremely helpful and communicative!! I am a newer member of State Farm, but have such a positive experience thus far!"
We responded:
"Thank you, Victoria, for your positive review! Thank you for becoming State Farm Family! We are here for you!"
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Samantha Cao

August 15, 2025

5  out of  5
rating by Samantha Cao
"Patricia (Patty) is the best agent I've worked with at State Farm. She is super helpful, knowledgable, takes actions quickly and always thinks in the best interest of customers. I have had great experience with her."
We responded:
"Thank you, Samantha, for your kind review! Patty always strives to provide the best service to our customers and act in their best interest. Glad, your had a positive experience with her! :)"
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Angie Ruiz

August 12, 2025

5  out of  5
rating by Angie Ruiz
"Quick service. Patty has great customer service and friendly"
We responded:
"Thank you, Angie, for your positive review. Glad Patty was able to provide quick and great service!"
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Kimberly Alfaro

August 8, 2025

5  out of  5
rating by Kimberly Alfaro
"Everyone is extremely nice and welcoming!"
We responded:
"Thank you, Kimberly, for your positive review! We enjoy servicing you and your family for insurance needs. :)"
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Marla Clark

August 6, 2025

5  out of  5
rating by Marla Clark
"It seems as if they create a personal friendly experience with me. They listen carefully and show understanding for situations that may occur. I am really appreciative for the service they provide."
We responded:
"Thank you, Marla, for your thoughtful review! We always enjoy servicing you and your family! Thank you for being part of Yeri Chu State Farm! :)"
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Lourdes Quintana

May 27, 2025

5  out of  5
rating by Lourdes Quintana
"State Farm Agent in Chino are one of the most professional individuals to work with. Patty and Yeri are very knowledgeable, and their customer service is the best. Our family has been with them for years, and we would not have it any other way. I highly recommend State Farm for their customer service, professionalism and most importantly their competitive pricing."
We responded:
"Thank you, Lourdes, for your thoughtful review! We always enjoy servicing your insurance needs. Please let us know if you need anything else!"
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angel birrueta

May 25, 2025

5  out of  5
rating by angel birrueta
"Patty is an awesome state farm representative. Very informative. Thank you."
We responded:
"Thank you, Angel, for your positive review! Patty is awesome. :)"
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Cindi Birrueta

May 25, 2025

5  out of  5
rating by Cindi Birrueta
"Patty is a very good representative who explains everything very thoroughly. Thank you Patty!"
We responded:
"Thank you, Cindi, for the positive renew! I'm glad, Patty was able to explain and answer all your questions. "
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Living the DL

May 25, 2025

5  out of  5
rating by Living the DL
"I got a better deal than expected, and the customer service I received was superb."
We responded:
"Thank you, for your positive review! I'm glad, we were able to provide a good deal! "
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Emmanuel Patterson

May 25, 2025

5  out of  5
rating by Emmanuel Patterson
"Excellent customer service."
We responded:
"Thank you, Emmanuel, for the positive review! :)"
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Jeff Gerhart

April 29, 2025

5  out of  5
rating by Jeff Gerhart
"Very efficient Insurance Office. All staff are capable but Patty is aces!"
We responded:
"Hi Jeff, thank you for your thoughtful review, and we love your horse! "
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Daysi

April 28, 2025

5  out of  5
rating by Daysi
"I had an amazing experience with a young lady named Patty. Her customer service was above and beyond! She helped me understand how coverages worked and was very patient with me. She answered all my questions and was very understanding. She was phenomenal! I will definitely be coming back!!!"
We responded:
"Thanks, Daysi! I'm glad Patty was a great help!"
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David Gonzalez

April 28, 2025

5  out of  5
rating by David Gonzalez
"My experience with State farm was absolutely across the board helpful they were very thorough and specific with my insurance needs with great service 👍"
We responded:
"Thank you, David, for your positive review! I'm glad, were able to help you find the right insurance for you!"
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Nicholas Gonzalez

April 2, 2025

5  out of  5
rating by Nicholas Gonzalez
"Patty was real helpful in finding out how much my insurance was going to be for a brand new vehicle. Very easy to get back to and recommend."
We responded:
"Hi Nicholas, thank you for your review! I am glad, Patty was able to assist you with your new vehicle. Please let us know if you need further assistance. Thank you!"
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Jodi Engisch

April 1, 2025

5  out of  5
rating by Jodi Engisch
"Patricia is absolutely amazing, always answers all my questions and responds to emails quickly. She is the best!"
We responded:
"Hi Jodi! Thank you for your positive review! I'm glad, Patty was able to answer all your questions. We try our best to get back to our customers as promptly as possible. Please let us know if you need further assistance!"
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Adrianna vasquez

February 24, 2025

5  out of  5
rating by Adrianna vasquez
"Great customer service! I had the pleasure to work with Patty and she answered all questions and was very patient. Will definitely be recommending to friends and family."
We responded:
"Hi Adrianna, Thank you for your review. I'm glad you enjoyed working with Patty and she was able to answer all your questions! "
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anne ragasa

February 23, 2025

5  out of  5
rating by anne ragasa
"Excellent agent. I've already recommended Yeri to friends and family, and I wouldn't hesitate to do so again. If you're looking for an insurance agent who is trustworthy, knowledgeable, and dedicated to their clients, look no further than Yeri."
We responded:
"Hi Anna! Thank you for your warm review! Please don't hesitate to ask us if you have any questions about your insurance. We will always be here to assist you and your family!"
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JB Dy-Ragos

February 23, 2025

5  out of  5
rating by JB Dy-Ragos
"Yeri is a great and knowledgeable agent who I’ve known since even before she became a State Farm agent. She’s patient, friendly, and knowledgeable, making sure I understood all the details of various policy options without being rushed. She genuinely cares about her clients and isn’t out to just sign up new clients."
We responded:
"Thank you, JB! We appreciate your positive review! Your feedback means everything to us! "